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Saturday, November 21, 2009  
 
 
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Medical Transcription Service Finds Valuable
Source of National Business Leads


Digital Transcription Services — Springfield, MO

"Why don't I go into business for myself instead of working for those numbskulls back at the office." That's a common, unstated fantasy for millions of American workers.

Alas, the vast majority of these imaginary-entrepreneurs fail to act on their thoughts. They continue to labor in their predictable positions, shackled to the regularity of their paychecks as they mutter to themselves about what could be, if only they were in charge.

However, a miniscule percentage of these dreamers dare to follow through on their thoughts. A prime example is a veteran accountant and financial professional in Springfield, Mo.

Back in 2004, after 26 years of working for retail and banking firms, accountant Tom Clarke acted on his dream of enterprise ownership. Today his company - Digital Transcription Services - reaches out to a national clientele in the healthcare industry by providing medical transcripts.

"I decided to own my own business (because) I was tired of people above me making poor decisions that impacted my life and that I could do nothing about," says Clarke.

Why did he decide to buy a medical transcription service two years ago?

"It had everything I was looking for: a national presence, technology, people, sales, customer service and growth potential," the entrepreneur says about his company, which is in an industry where he had no previous experience.

Clarke, a CPA, more than compensated for that lack of medical transcription knowledge by having a well-honed understanding of business. DTS was on solid footing when he bought it. The firm's previous owner, Blake Souter, left Clarke a stable of experienced employees, a sizeable roster of clients, and a well-defined business model. What Clarke needed was more leads on potential clients.

Souter helped him with this need too urging Clarke to contact the Missouri Procurement Technical Assistance Center (MO PTAC), part of the University of Missouri Extension Small Business Development Centers (MO SBDC) program. MO PTAC helps link businesses with the needs of various government agencies at the federal, state and local levels.

Clarke noted the suggestion and within a month of taking over DTS he contacted Bill Stuby, Columbia-based procurement specialist with MO PTAC.

The fledgling owner was hoping to better understand the government procurement process, especially certain aspects of completing bid applications. Stuby was the man for the job.

"Bill Stuby and MO PTAC understand the government contracting business and are willing to do whatever they can to help me be more successful in winning more government business for my company, which creates more jobs in Missouri," says Clarke.

As evidence to support his assertion, Clarke points to three five-year contracts he has received in the last few months from the federal Veterans Administration for medical transcription services: a $300,000 award from the VA's Medical Center in Altoona, Pa.; a $900,000 contract with the VAMC in Marion, Ill.; and a $500,000 agreement with the VA facility in Poplar Bluff.

In addition, Stuby has alerted DTS to other VA requests-for-bid on medical transcription services, such as a recent call from the VA hospital at Leavenworth, Kan.

Clarke finds MO PTAC timely and targeted: "They know specific people that can help and, they have a number of good ideas that might help grow your business."

As a result of the firm's achievements, Digital Transcription Services will represent MO PTAC at the second annual Client Showcase and Legislative Breakfast Thursday, Feb. 9, in the State Capitol Rotunda in Jefferson City.

At that event hosted by the MO SBDC, Clarke and more than a dozen other owners of outstanding Missouri companies will meet with legislators to discuss their products and services. They also will be recognized for their contributions to the economic development of the state of Missouri. Recognition from MO SBDC will be accompanied by legislative resolutions presented by each company's district state senator and state representative.

For more information on the services of the MO PTAC program, call Stuby at 573-882-9398 or e-mail him at stubyb@missouri.edu


Featured Entrepreneurs and Client Showcase Archive

Manufacturer

  • A.M. Pyrotechnics LLC of Buffalo - produces fireworks and choreographs professional pyrotechnics displays
  • Billy Goat Industries of Lee's Summit - manufacturer of outdoor power equipment
  • Eyes of the World of Rolla - manufacturer of high-quality intraocular lenses for humans and animals
  • ISW Group, Inc., of St. Louis - manufacturer of a skin-care product for African Americans suffering with dermatological problemsShowcase 2005 client
  • The Newberry Group of St. Louis - developer of computer security systemsShowcase 2005 client
  • Patric Chocolate of Columbia - gourmet chocolate maker Showcase 2008 client
  • Pogue Label and Screen of St. Louis - a specialist in printing labels on plastic containersShowcase 2005 client
  • Sigma Aldrich of St. Louis - chemical manufacturer Showcase 2005 client
  • TechGuard Security of Chesterfield - provider of information network security products Showcase 2005 client
  • X-Com, Inc. of Warrensburg, - produces digital communications hardware and software for the Navy and other commercial applications and products

Professional, Scientific and Technical Service

  • Aegis Business Solutions LLC of Kansas City -
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  • Brick City Custom Works of Mexico - custom motorcycle repair and service shop
  • Gaskin, Hill, Norcross of Springfield - developer of a text messaging system Showcase 2006 client
  • Global Solutions Group of Fenton - network solutions, IT telephone and systems management firmShowcase 2005 client
  • H2O Technical Services, Inc., of Springfield, a provider of integrated water treatment services and applications Showcase 2006 client
  • Hammer Collections of Springfield - employs computer software and information technology to resolve and prevent payment delinquencies Showcase 2008 client
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  • Language Solutions, Inc. of St. Louis - specializing in translation technology and multi-lingual communications services to assist other businesses reach a global market Showcase 2008 client
  • Logistical Resource Solutions of St. Louis - storage and inventory control
  • Lytmos Group LLC of Lee's Summit - provides peer review and grants management support to organizations that sponsor high technology R&D Showcase 2008 client
  • Mobile Media Technologies, LLC of Kansas Ciy - wireless communications
  • Nanoparticle BioChem Inc. of Columbia - research and production of nanoparticle-based products
  • Nanova, Inc. of Columbia - researching biomaterials, materials, composites and medical devices to develop more reliable medical devices Showcase 2008 client
  • NEMS/MEMS Works LLC of Columbia - engineering researchers developing early-stage prototypes of nanotechnology delivery devices to target drug Showcase 2008 clientapplications in patients with life-threatening conditions
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  • Paternity Testing Corporation of Columbia - forensic investigations, DNA profiling and parental identificationShowcase 2005 client
  • PureFlow Technologies Inc. of Jefferson City - produces and markets a diesel engine fuel efficiency device
  • P/Strada, LLC, of Kansas City - a consultant in bio-terrorism and homeland security Showcase 2005 client
  • QM Power Inc. of Greenwood - developing magnetic force control technology
  • Sign Designs of Joplin - designs and manufactures custom signs for large corporations and small businesses Showcase 2008 client
  • Technology and Networking of Cape Girardeau - computer technology and telecommunications sales and services Showcase 2008 client
  • The Vacation Channel of Branson - independent TV station providing tourism infoShowcase 2005 client
  • Westinn Kennels of St. Charles - canine boarding and training facility
  • Wren Associates, Ltd. of Jefferson City - provider of retail fraud detection systemsShowcase 2005 client
 

Accommodation & Food Services

Retail Trade

Educational Services

  • Kim's Kids of St. Louis - day care/learning centers
  • OCCU-TEC, Inc., of Kansas City - firm specializing in safety and environmental training Showcase 2005 client

Health & Social Services

Construction

Showcase 2008 client Starred clients were a part of the 2008 Client Showcase [more]

Showcase 2006 client Starred clients were a part of the 2006 Client Showcase [more]

Showcase 2005 client Starred clients were a part of the 2005 Client Showcase [more]

Visit the current Featured Entrepreneur

 

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