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left arrowPrevious Page: Publication 17 - Your Federal Income Tax - Your Rights as a Taxpayer
right arrowNext Page: Publication 15 - Circular E, Employer's Tax Guide - (Circular E), Employer's Tax Guide
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How To Get Tax Help


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You can get help with unresolved tax issues, order free publications and forms, ask tax questions, and get information from the IRS in several ways. By selecting the method that is best for you, you will have quick and easy access to tax help.


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Contacting your Taxpayer Advocate.


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The Taxpayer Advocate Service is an independent organization within the IRS whose employees assist taxpayers who are experiencing economic harm, who are seeking help in resolving tax problems that have not been resolved through normal channels, or who believe that an IRS system or procedure is not working as it should.

You can contact the Taxpayer Advocate Service by calling toll-free 1-877-777-4778 or TTY/TDD 1-800-829-4059 to see if you are eligible for assistance. You can also call or write to your local taxpayer advocate, whose phone number and address are listed in your local telephone directory and in Publication 1546, The Taxpayer Advocate Service of the IRS - How to Get Help With Unresolved Tax Problems. You can file Form 911, Application for Taxpayer Assistance Order, or ask an IRS employee to complete it on your behalf. For more information, go to www.irs.gov/advocate.


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Low income tax clinics (LITCs).		 spacer

LITCs are independent organizations that provide low income taxpayers with representation in federal tax controversies with the IRS for free or for a nominal charge. The clinics also provide tax education and outreach for taxpayers with limited English proficiency or who speak English as a second language. Publication 4134, Low Income Taxpayer Clinic List, provides information on clinics in your area. It is available at www.irs.gov or at your local IRS office.


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Free tax services.


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To find out what services are available, get Publication 910, IRS Guide to Free Tax Services. It contains a list of free tax publications and describes other free tax information services, including tax education and assistance programs and a list of TeleTax topics.

Internet. You can access the IRS website at www.irs.gov 24 hours a day, 7 days a week to:

  • E-file your return. Find out about commercial tax preparation and e-file services available free to eligible taxpayers.
  • Check the status of your 2006 refund. Click on Where's My Refund. Wait at least 6 weeks from the date you filed your return (3 weeks if you filed electronically). Have your 2006 tax return available because you will need to know your social security number, your filing status, and the exact whole dollar amount of your refund.
  • Download forms, instructions, and publications.
  • Order IRS products online.
  • Research your tax questions online.
  • Search publications online by topic or keyword.
  • View Internal Revenue Bulletins (IRBs) published in the last few years.
  • Figure your withholding allowances using our withholding calculator.
  • Sign up to receive local and national tax news by email.
  • Get information on starting and operating a small business.

Phone. Many services are available by phone.  
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  • Ordering forms, instructions, and publications. Call 1-800-829-3676 to order current-year forms, instructions, and publications, and prior-year forms and instructions. You should receive your order within 10 days.
  • Asking tax questions. Call the IRS with your tax questions at 1-800-829-1040.
  • Solving problems. You can get face-to-face help solving tax problems every business day in IRS Taxpayer Assistance Centers. An employee can explain IRS letters, request adjustments to your account, or help you set up a payment plan. Call your local Taxpayer Assistance Center for an appointment. To find the number, go to  
    www.irs.gov/localcontacts or look in the phone book under United States Government, Internal Revenue Service.
  • TTY/TDD equipment. If you have access to TTY/TDD equipment, call 1-800-829-4059 to ask tax questions or to order forms and publications.
  • TeleTax topics. Call 1-800-829-4477 to listen to pre-recorded messages covering various tax topics.
  • Refund information. To check the status of your 2006 refund, call 1-800-829-4477 and press 1 for automated refund information or call 1-800-829-1954. Be sure to wait at least 6 weeks from the date you filed your return (3 weeks if you filed electronically). Have your 2006 tax return available because you will need to know your social security number, your filing status, and the exact whole dollar amount of your refund.
 
Evaluating the quality of our telephone services. To ensure IRS representatives give accurate, courteous, and professional answers, we use several methods to evaluate the quality of our telephone services. One method is for a second IRS representative to listen in on or record random telephone calls. Another is to ask some callers to complete a short survey at the end of the call.

Walk-in. Many products and services are available on a walk-in basis.  
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  • Products. You can walk in to many post offices, libraries, and IRS offices to pick up certain forms, instructions, and publications. Some IRS offices, libraries, grocery stores, copy centers, city and county government offices, credit unions, and office supply stores have a collection of products available to print from a CD or photocopy from reproducible proofs. Also, some IRS offices and libraries have the Internal Revenue Code, regulations, Internal Revenue Bulletins, and Cumulative Bulletins available for research purposes.
  • Services. You can walk in to your local Taxpayer Assistance Center every business day for personal, face-to-face tax help. An employee can explain IRS letters, request adjustments to your tax account, or help you set up a payment plan. If you need to resolve a tax problem, have questions about how the tax law applies to your individual tax return, or you're more comfortable talking with someone in person, visit your local Taxpayer Assistance Center where you can spread out your records and talk with an IRS representative face-to-face. No appointment is necessary, but if you prefer, you can call your local Center and leave a message requesting an appointment to resolve a tax account issue. A representative will call you back within 2 business days to schedule an in-person appointment at your convenience. To find the number, go to www.irs.gov/localcontacts or look in the phone book under United States Government, Internal Revenue Service.

Mail. You can send your order for forms, instructions, and publications to the address below. You should receive a response within 10 business days after your request is received.

 
National Distribution Center  
P.O. Box 8903  
Bloomington, IL 61702-8903

CD for tax products. You can order Publication 1796, IRS Tax Products CD, and obtain:

  • A CD that is released twice so you have the latest products. The first release ships in January and the final release ships in March.
  • Current-year forms, instructions, and publications.
  • Prior-year forms, instructions, and publications.
  • Bonus: Historical Tax Products DVD - Ships with the final release.
  • Tax Map: an electronic research tool and finding aid.
  • Tax law frequently asked questions.
  • Tax Topics from the IRS telephone response system.
  • Fill-in, print, and save features for most tax forms.
  • Internal Revenue Bulletins.
  • Toll-free and email technical support.

Buy the CD from National Technical Information Service (NTIS) at www.irs.gov/cdorders for $25 (no handling fee) or call 1-877-CDFORMS (1-877-233-6767) toll free to buy the CD for $25 (plus a $5 handling fee). Price is subject to change.

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Where To File

Note. Use this table only if you are an individual taxpayer filing your own return.

    AND use the zip code below according to the form you are filing and whether you are enclosing payment
    Form 1040 Form 1040A Form 1040EZ
IF you live in... THEN send your return to... No payment enclosed Payment enclosed No payment enclosed Payment enclosed No payment enclosed Payment enclosed
Alabama, Delaware, Florida, Georgia, North Carolina, Rhode Island, South Carolina, Virginia Internal Revenue Service Center
Atlanta, GA 		39901–0002 39901–0102 39901–0015 39901–0115 39901–0014 39901–0114
Alaska, Arizona, California, Colorado, Hawaii, Idaho, Minnesota, Montana, Nebraska, Nevada, New Mexico, North Dakota, Oregon, South Dakota, Utah, Washington, Wyoming Internal Revenue Service Center
Fresno, CA 		93888–0002 93888–0102 93888–0015 93888–0115 93888–0014 93888–0114
Kansas, Louisiana, Mississippi, Oklahoma, Tennessee, Texas, West Virginia, APO, FPO Internal Revenue Service Center
Austin, TX 		73301–0002 73301–0102 73301–0015 73301–0115 73301–0014 73301–0114
Kentucky*, Pennsylvania* Internal Revenue Service Center
Philadelphia, PA 		19255–0002 19255–0102 19255–0015 19255–0115 19255–0014 19255–0114
Arkansas, Connecticut, Illinois, Indiana, Iowa, Michigan, Missouri, New Jersey, Ohio, Wisconsin Internal Revenue Service Center
Kansas City, MO 		64999–0002 64999–0102 64999–0015 64999–0115 64999–0014 64999–0114
District of Columbia, Maine, Maryland, Massachusetts, New Hampshire, New York, Vermont Internal Revenue Service Center
Andover, MA 		05501–0002 05501–0102 05501–0015 05501–0115 05501–0014 05501–0114
American Samoa, nonpermanent residents of Guam** or the Virgin Islands***, Puerto Rico (or if excluding income under Internal Revenue Code section 933), dual status aliens, non-resident aliens, and anyone filing Form 4563 Internal Revenue Service Center
Austin, TX, USA 		73301–0215 73301–0215  
U.S. citizens or tax residents in a foreign country, and anyone filing Form 2555 or 2555EZ Internal Revenue Service Center
Austin, TX, USA 		73301–0215 73301–0215
* If you live in Kentucky or Pennsylvania and file your return after June 30, 2007, use the appropriate address above for the Internal Revenue Service Center, Kansas City, MO.
** Permanent residents of Guam should use:
mmDepartment of Revenue and Taxation
mmGovernment of Guam, P.O. Box 23607
mmGMF, GU 96921
**Permanent residents of the Virgin Islands should use:
mmV.I. Bureau of Internal Revenue
mm9601 Estate Thomas
mmCharlotte Amalie, St. Thomas VI 00802
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Pubs list Text Description Pubs list  
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Order Blank for Forms and Publications Text Description Order Blank for Forms and Publications  
left arrowPrevious Page:  Publication 17 - Your Federal Income Tax - Your Rights as a Taxpayer
right arrowNext Page:  Publication 15 - Circular E, Employer's Tax Guide - (Circular E), Employer's Tax Guide
Use   left arrowright arrow  to find additional instances of index items.