Working from home offers many advantages, both in convenience
and economic terms, but it also can make you vulnerable.
According to the FBI, a violent crime is committed every 16 seconds.
A theft occurs every 4 seconds, a burglary every 12 seconds, a vehicle
stolen every 20 seconds, an aggravated assault every 28 seconds, a forcible
rape every 5 minutes and a murder every 33 minutes.
As a home-based business owner, why should these statistics be important
to you? Because the majority of home-based workers operate without the
"safety net" of a conventional officewhile at the same
time they let clients into their homes, travel frequently to meetings
and support services, and connect with business associates in a variety
of locations.
The fact that your business takes you to different places every day
and enables you to interact with a wide variety of people may be exciting
and interesting, but it can also increase your chances of becoming a
crime victim. Home-based business owners must be prepared to protect
themselves both in the home office and out "on the road."
On the Road
According to experts, the keys to protecting yourself on the road are
preparation and an awareness of your surroundings. But it's easy to
become absorbed in the business at hand and not give thought to protecting
yourself or being aware of what is going on around you.
When you're out on calls, look alert and confident. Hold your head
up and stand straight. Have pepper spray with you and keep it handyin
an emergency, you won't have time to dig in a briefcase or purse. Get
a cell phone and keep it handy, too. (If your business is not at the
stage where you can afford full service, there are packages that allow
you to program only 911 and minimize costs.) Whenever possible, arrange
meetings in a public place. If you find yourself in an uncomfortable
situation, faking a page can expedite a controlled exit.
When returning to your car after a business meeting, be aware. Look
around you, look into your car on the passenger side floor and the back
seat. Look at the vehicles parked next to your car on both the driver's
and the passenger's sides. If a van is parked next to your car on the
driver's side, enter from the passenger side. If there's a vehicle on
either side with someone sitting in the seat nearest your car, consider
going back into your meeting and asking someone to walk out with you.
If nothing else, lock your car immediately upon entering and don't linger.
It's common once back in the car to take a few minutes to jot down some
notes, do paperwork, check for messages and so on. Don't! As soon as
you get in your car, lock the doors and leave.
In the Office
Within the home office itself, the keys to protecting yourself are similarpreparation
and control of your surroundings.
Begin by placing your office in a location close to the entrance of
the house. If setting up in a back room is unavoidable, conduct business
with clients in a front room when possible. Whatever room you're in,
though, arrange yourself so that an office visitor cannot block your
access to an exit. And, regardless of where your office is located,
avoid displaying valuables.
Next, control who comes into your home office. Screen clients carefully,
and whenever possible meet first-timers at a location away from the
home office. This is especially important if your business requires
that you advertise in widespread locations or publications. Generally,
referrals from current clients or business acquaintances are less risky.
If a potential client indicates that he or she has been referred by
someone else, check with the referral source before inviting the new
client to your home.
Think ahead and have solutions for situations that might be uncomfortable.
Just as you have a fire escape plan for your family, you should have
a mental escape plan for uncomfortable business situations.
- If your office is in a rear room and your copier (or some other
large equipment) needs service, you will need to take the service
tech back to it, of course, but try to schedule the appointment when
a family member or neighbor can be there.
- If someone is scheduled to visit your office on behalf of another
company, call that company ahead of time and verify the contact person's
information.
- If someone is in your office and you feel uncomfortable, excuse
yourself to make a phone call, but make the call in their presence.
Call a neighbor or family member, and in the conversation make it
sound as if you are expecting them to arrive at your office soon.
That will generally make it easier to end your current meeting.
- Consider a security system with a panic alarm. These can range from
the simple hand-held variety to those wired into a home alarm system.
Finally, many local law enforcement agencies offer free residential
security inspections. Request this service and ask for additional suggestions
regarding home office security. You can also research residential security
tips at www.tempe.gov/cpu/homesec.htm
or visit the "Downturn, Risk or Crisis Management" section of the Missouri Business Resource Library
Authored by: Barbara Cunningham, Business Specialist
with University of Missouri Extension and Missouri Small Business
Development Centers.
Source: Home-Based Business