The Three 'R's' of Human Resources
In business, recruitment, retention and recognition
are critically important for owners, managers, and human resource professionals.
If you can create and implement the following ideas in your organization,
you'll retain your committed, motivated employees.
1. Breed a culture of innovation in every corner of the organization.
It reveals the creative power of human interaction. People will build
on each other's actions, leading to a more efficient result than any
single "brain" could design.
2. Create an environment that is fun, energizing and communicates
a vision. Also one that encourages participation includes measurement
and control of work processes, conveys simplicity, provides excellent
work tools and training, and demonstrates commitment.
3. Believe in the power of training and professional development.
Laura and Pete Wakeman of Great Harvest Bread Company, based in Dillon,
MT, reward knowledge and innovation sharing. They pay half the cost
of travel for a franchise owner or employee to visit any other franchise
in the country to pick up new ideas. The reimbursement is deducted
from franchise fees, so the people who travel the most for ideas end
up paying the lowest fees!
Human Resources'
Three R's
Recruitment
Retention
Recognition
|
Now, more than ever, social issues are blending with workforce
issues. Are you prepared to meet the challenges? Remember that
being good in business means you need to be good at being human. Kindness,
thoughtfulness, and building a sense of community and worthwhile work
are priceless actions that can do wonders for your bottom line!
As a manager, you can help employees make a choice that benefits your
organization by giving feedback on how they are doing and providing
clear performance expectations. Remember: honest, sincere appreciation
should be your standard when working with people.
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Authored by: Jauhn M. Nash, Coordinator, Staff
Development, The Office of Human Resources, Central Missouri State
University, Warrensburg, MO.
Source: Creating Quality Newsletter, Volume
10, Number 6, June 2001
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