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Creating Quality is a monthly newsletter for manufacturers. It contains short articles on management, personnel, team building, financing, business assessment, international markets, productivity, and regulations.
 
     

Workforce Preparedness Measures and Characteristics: Part 3
by Jim Shonkwiler, Business Development Specialist, University of Missouri Extension
Edited from excerpts from the April 2001 edition of The Metropolitan New Economy Index, by Robert D. Atkinson and Paul D. Gottlieb, this article completes the picture of Missouri's Metro Areas relative position as compared with other metro areas, using Chicago as the benchmark measure.

Workforce Preparedness Measures and Characteristics: Part 2
by Jim Shonkwiler, Business Development Specialist, University of Missouri Extension
Edited from excerpts from the April 2001 edition of The Metropolitan New Economy Index, by Robert D. Atkinson and Paul D. Gottlieb, this article completes the picture of Missouri's Metro Areas relative position as compared with other metro areas, using Chicago as the benchmark measure.

It's Important to Manage Workplace Fear
by Virgil Woolridge, Business and Industry Specialist, University of Missouri Extension
The American way of life has changed dramatically since September 11, 2002. As a consequence, businesses need to be sensitive and prepared for increased employee fear in the workplace.

New Performance Management System Replacing Annual Performance Review
by Jackie Rasmussen, Business and Industry Specialist, University of Missouri Extension
With widespread emphasis on teamwork, shared leadership, and an ongoing struggle to find and retain employees, the traditional performance appraisal process is one that is increasingly falling out of favor. More and more organizations are turning to systems of performance management instead.

Workplace Preparedness Measures and Characteristics
by Jim Shonkwiler, Business Development Specialist, University of Missouri Extension
Edited from excerpts from the April 2001 edition of The Metropolitan New Economy Index, by Robert D. Atkinson and Paul D. Gottlieb, this article completes the picture of Missouri's Metro Areas relative position as compared with other metro areas, using Chicago as the benchmark measure.

Becoming a Better Leader
by Jackie Rasmussen, Business Development Specialist, University of Missouri Extension
Research shows that the highest level of leadership effectiveness is achieved by those who learn to be comfortable with change, and who share their power, along with several other factors.

So You Have a Million-dollar-business Idea?
by Willis Mushrush, Business and Industry Specialist, University of Missouri Extension
If you have an idea for a new product or service, how are you going to develop that idea? The first step is to do patent research to determine all applications of the patent and if anyone else has similar ideas or patents.

What's Really Involved in Selling to the Government?
by Greg McMullin, Procurement Specialist, Missouri Procurement Assistance Center
While we know the government (local, state and federal) buys every kind of good and service imaginable, the seller has to have a product or service of significant quality and quantity to meet the government's demands. Learn some key fundamental involved in selling or marketing to the government.

Marketing Your Business on the Internet
by Rick Sparks, Business and Industry Specialist, University of Missouri Extension
With the advent of the Internet, the traditional four "Ps" of marketing - price, product, promotion and place, have now been supplemented to include "E-Commerce". If your business doesn't already have a presence on the Information Super Highway, then recommendations are that you plan to get on board.

Business Owners Identify "Employee Concerns" as Greatest Challenge
by Chris Thompson, Business and Industry Specialist, University of Missouri Extension
In a business assessment survey conducted by University of Missouri Extension in March 2001 in 10 mid-Missouri counties, employee concerns was the most common response given when business owners were asked, "What is your greatest challenge?"

Becoming a Family-friendly Business
by Rick Sparks, Business and Industry Specialist, University of Missouri Extension
Businesses can help employees deal with the potentially conflicting demands of work and home by becoming a "family-friendly business", and looking beyond the benefits traditionally provided to the workforce.

The Three 'R's of Human Resources
by Jauhn M. Nash, Coordinator, Staff Development, The Office of Human Resources, Central Missouri State University, Warrensburg, MO
In business, recruitment, retention, and recognition are critically important for owners, managers and human resource professionals.

Motivated Workers: Is This Just a Dream?
by Rick Sparks, Business and Industry Specialist, University of Missouri Extension
Wouldn't it be wonderful if all your workers got up each morning and said, "Great! I'm going to work today, and I really love my job and all the people I work with. I cant wait to get there." Can you really create a work environment this may this wish come true?

BooneWorks: Helping Employers and Community in a Tight Labor Market
by Steve Chott, Coordinator of Industrial Technology, Columbia Career Center
BooneWorks is a partnership of Boone County service providers and employers organized to respond to welfare-to-work initiatives. The program is working successfully to meet the needs of employers in a tight labor market, and also employees who previously have been considered difficult to employ.

Balanced Scorecard: Putting Strategy into Action!
by Rick Sparks, Business and Industry Specialist, University of Missouri Extension
Introduced in 1991 by Drs. Robert S. Kaplan and David P. Norton as a management tool, balanced scorecards provide business owners the ability to develop measures that accurately forecast the health and wealth of an organization.

The Role of Workforce Development in Achieving Business Growth
by Willis Mushrush, Business and Industry Specialist, University of Missouri Extension
A misconception is circulating in many communities that with the extremely low unemployment levels we have today, companies are forced to take whatever "warm body" they find. But, in today's competitive business world, companies will move their businesses to available labor markets before they fall victim to this practice.

Selecting the Best Electronic Exchange
by Fred Goss, Director, Small Business Research & Information Center, University of Missouri-Rolla
Recently, electronic exchanges have captured considerable interest among smaller manufacturers. Also called electronic marketplaces, they are a relatively new way for businesses to begin buy and selling products and services over the Internet.

Controlling Workers' Compensation Costs
by Willis Mushrush, Business and Industry Specialist, University of Missouri Extension
To control workers' compensation costs businesses must instill a safety consciousness within their culture. Tips that can help create this awareness can be found by exploring this article further.

Is Your Business Getting SMART?
by Virginia Wilson, Business and Industry Specialist, University of Missouri Extension
What are the factors that are critical to the success of your business? How are you performing in the marketplace? How do you measure company performance? A SMART assessment will help you to evaluate these areas of your business - and many more.

The Missouri Quality Award: A Process to Achieve Performance Excellence
by Chris V. Thompson, Business and Industry Specialist, University of Missouri Extension
Created in 1992, the Missouri Quality Award (MQA) program is one of the premier state quality award programs that officially recognizes excellence in quality leadership.

Why Training Doesn't Fix Performance Problems
by Cassy Venters, Business and Industry Specialist, University of Missouri Extension
Supervisors and managers are sometimes surprised when training programs don't yield the expected results. Yet anyone who has been in the training field any length of time understanding that training is only part of the performance picture.

How Do I Cover All the Bases with Fewer Personnel?
by Willis Mushrush, Business and Industry Specialist, University of Missouri Extension
With only 24 hours in a day and seven days in a week, time must be spent wisely by working smarter not harder. The four basic principles of time management are planning, organizing, directing, and controlling.

Business to Business E-commerce Growing
by Beth Duncan and Virgil Culver
Business-to-business (B2B) e-commerce is quickly emerging as an area of growth and expansion. While a recent survey conducted by the National Association of Manufacturers indicated that more than two-thirds of US manufacturers still do not conduct business electronically, this trend is predicted to change radically in the near future.

Planning for Growth: Critical Element to Success
by Rick Sparks, Business and Industry Specialist, University of Missouri Extension
Too many business owners and operations managers don't have a clear plan for growth and change management.

Now May Be Best Time to Sell: Don't Be Left 'Holding the Bag'
by Robert E. Bunn, MBA, Robert E. Bunn and Associates, Acquisition and Management Consultants, Cape Girardeau, Missouri
It may come as a surprise that many business owners fail to realize that the time to sell their business is when the economy is booming and at its best. So, if you've considered selling your business, now maybe the time to sit down and analyze the benefits of selling now, rather than later, when times may not be nearly as good.

Newsletter archives: 2004 | 2003 | 2002 | 2001


The University of Missouri Extension Business Development Program has offices located throughout Missouri. Staff can help with your small business success.

Appointments may be made for confidential no cost or low-cost consultations with business development specialists by contacting your local office. Training programs and assessment tools are also available, bringing the latest technological developments to Missouri businesses.

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