KRISTAN LOUISE
2060 Lincoln Avenue
Lebanon, Missouri 65536
(314) 123-4567, Message Phone

PROFESSIONAL SKILLS AND ABILITIES

Sales and Customer Assurance:

• Excellent communication skills in greeting customers, listening and assessing requested desires, and assisting to satisfy needs.
• Able to confront dissatisfied customers, settle them, and provide resolution.
• Effectively increased customer sales in various positions.
• Prepared sales reports, wrote purchase orders, and conducted regular inventories.

• Performed all aspects of operating a small business as managing partner.
• Responsible for training numerous new employees in several situations.
• Scheduled and coordinated appointments for service technicians.
• Cooperated in the planning, development, and opening of new company.
• Able to develop rapport in work environment that builds teamwork.

• Ability to operate various office equipment such as IBM and Franklin computers, IBM/NCR cash registers, telephone, ten-key machine, and typewriter.
• Responsible for handling large amounts of cash and preparation of bank deposits.

• Thrive on challenging tasks in office environment.
• Highly organized and dedicated with positive attitude.
• Excellent written and oral interpersonal communication skills.
• Perform multiple assignments under pressure and consistently meet deadlines.

EDUCATION AND ACTIVITIES

• Business and Professional Women's Association
• Lincoln Memorial High School Graduate, Lebanon, Missouri

WORK EXPERIENCE

2002 to 2006, Sales Clerk, Sears, Lebanon, Missouri
2000 to 2001, Service Department Manager, Anthony's, Lebanon, Missouri
1998 to 2000, Co-Owner, Country Square, Buffalo, Missouri
1996 to 1998, Sales Clerk, Montgomery Ward, Lebanon, Missouri
1993 to 1995, Packer/Department Store Supervisor, Medical Supply Company, Springfield, Missouri

REFERENCES AVAILABLE UPON REQUEST