Skill/Functional Resume Example:

KRISTAN LOUISE
2060 Lincoln Avenue
Lebanon, Missouri 65536
(314) 123-4567, Message Phone

PROFESSIONAL SKILLS AND ABILITIES

Sales and Customer Assurance:

• Excellent communication skills in greeting customers, listening and assessing requested desires, and assisting to satisfy needs.
• Able to confront dissatisfied customers, settle them, and provide resolution.
• Effectively increased customer sales in various positions.
• Prepared sales reports, wrote purchase orders, and conducted regular inventories.

• Performed all aspects of operating a small business as managing partner.
• Responsible for training numerous new employees in several situations.
• Scheduled and coordinated appointments for service technicians.
• Cooperated in the planning, development, and opening of new company.
• Able to develop rapport in work environment that builds teamwork.

• Ability to operate various office equipment such as IBM and Franklin computers, IBM/NCR cash registers, telephone, ten-key machine, and typewriter.
• Responsible for handling large amounts of cash and preparation of bank deposits.

• Thrive on challenging tasks in office environment.
• Highly organized and dedicated with positive attitude.
• Excellent written and oral interpersonal communication skills.
• Perform multiple assignments under pressure and consistently meet deadlines.

EDUCATION AND ACTIVITIES

WORK EXPERIENCE

2002 to 2006, Sales Clerk, Sears, Lebanon, Missouri
2000 to 2001, Service Department Manager, Anthony's, Lebanon, Missouri
1998 to 2000, Co-Owner, Country Square, Buffalo, Missouri
1996 to 1998, Sales Clerk, Montgomery Ward, Lebanon, Missouri
1993 to 1995, Packer/Department Store Supervisor, Medical Supply Company, Springfield, Missouri

REFERENCES AVAILABLE UPON REQUEST